Alfa Tail Lifts
We are looking for experienced Controllers / Planners / Schedulers to join our growing company based in Sawston, Cambridge to provide excellent support to our engineers both in the field and our workshops. The core of our business is our fleet of fully equipped service vehicles operating 24 hours a day, every day of the year. We provide thorough statutory testing and certification including weight testing both on and or, as is most frequent, service at the customer’s premises or in workshops. The successful candidate will be part of the communication hub within our business, engaging and supporting a team of engineers to deliver excellent standards of service for our clients.
As a Controller / Planner / Scheduler you will be required to liaise with both our engineers and customers to ensure all works are scheduled and completed within a timely manner, or as per the set SLA (Service Level Agreement). Other duties will include administrative support, engineer and workshop support, customer service, scheduling/planning works in the field or in our workshops and taking calls from customers and engineers.
You will need to manage your work load and prioritise daily duties efficiently whilst communicating identified risks effectively. A friendly, approachable person is a necessity as the successful candidate will be working as part of a small team in a large scheduling department.
Duties and Responsibilities: –
Person Specification: –
Salary: Negotiable depending on experience