Our successful client is recruiting a service coordinator to join their established service desk team. As service coordinator you will be responsible for tracking order progression, communicating progress and coordinating the completion of service visits to fulfil customer requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answering and screening calls
Logging faults and dispatching engineers
Providing quotes to customers
Completing service reports jobs and invoicing
Monitoring warranty for audit purposes
Strong customer service skills
Be self-motivated and able to work on own initiative
Ability to build strong working relationships both internally and externally
Process-oriented with excellent organisational skills
Strong IT skills with ability to pick up new systems and programmes quickly
Excellent eye for detail with good data entry skills
Ability to multitask
This is an exciting opportunity to be a part of a great company with excellent benefits. Including, an excellent work environment, free parking and a beautiful rural location.
If you are interested in this position, please apply now or phone Adecco Chelmsford on .
Shortlisted candidates will be required to complete a full interview with us first.
Unfortunately, due to the high volume of applications we can only contact shortlisted candidates.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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