Permanent Customer Service Administrator with working from home opportunity! Small friendly team with benefits such as up to 22k pa, 20 days holiday, Pension scheme and Free parking!
As the Customer Service Administrator you will be:
• The first point of contact for tenants to arrange an Engineer to visit their site and assess the tenants requirements • Booking in surveys and scheduling the Engineer to visit the customers premises • Providing quotations and ordering parts and products required to ensure the Engineer can carry out their work • Processing Engineer schedules, quotes and invoices onto the Xero accounting software • Liaising with the tenant to rebook the Engineer to attend site in order to complete the work needed
To succeed as the Customer Service Administrator you will need:
• A background in Administration or an office based Customer Service role • A proficient understanding of Microsoft Office products and Xero Accountancy software is desired but not essential • Exceptional communication skills via the means of telephone and email • Excellent attention to detail and organisational skills • The ability to multi task and adapt to changing priorities • The ability to interpret customer requirements into practical solutions • To be a self-starter, highly motivated and utilise your own initiative
• Working from home opportunity • Up to 22k pa • 20 days holiday • Auto enrolment pension scheme • Monday to Friday 8am-4pm with 1 hr lunch • Free parking • Kitchen area
HOW DO I APPLY?
In the first instance please call us and chat to one of our friendly team about this role and other opportunities we may have available, or, if you can, call in and see us at our Basingstoke office.
Alternatively you can submit your CV. However, if you have not heard from a Consultant within 5 days, please assume that your application has been unsuccessful for this particular role.